Many Faces, One Man


John McDonnell
Portage, PA 15946 USA


I plan to obtain a rewarding and challenging career position in an educational or corporate IT environment where I can leverage my existing talents while continuing to expand my technical knowledge.

Education & Affiliations

Computer Information and Communications Technology
Pennsylvania Highlands Community College
August 2001 - May 2003

Professional Experience

Network Technician
Penn Cambria School District, Cresson, PA 16630
July 2007 - Present
I helped maintain the Novell servers until designing and implementing the migration to Microsoft which I now maintain. I handle help desk requests from the administration and faculty. I configured, maintained, and troubleshot the Cisco switches, routers, wireless access points, and firewall until they were replaced. I now manage our Extreme Networks switches and wireless as well as our Meraki firewall. I previously maintained a FreeRADIUS server to help control our wireless network in the early days of our wireless deployment. I maintain numerous Microsoft Servers, both physical and virtual, with different roles and keep our client machines up to date. We retired our VMware ESXi hosts and have moved completely to Microsoft Hyper-V. I try to ensure as much redundancy as I can to limit downtime and outages. We have a hybrid Azure Active Directory, currently with primarily hybrid joined machines. We are starting to deploy Azure only laptops managed with Intune.
Computer Technician
MailPro Inc., Duncansville, PA 16635
March 2006 - June 2007
I troubleshot and repaired any computer, network, or printer problems, maintained an FTP server, kept a Windows 2003 Server updated and protected, as well as manipulated and processed mailing list data files for bulk mail discount rates for clients. I also handled telephone calls from clients.
Sales Clerk and Stock
Martin's Liquors, Woodbury, NJ 08096
April 2005 - October 2005
I rang customers up for purchases and answered questions on products as well as kept products stocked in the coolers and on the shelves. I was also in charge of discovering inventory problems.
Computer Service Technician
CompuCom Systems, Paulsboro, NJ 08066
May 2004 - January 2005
I evaluated the client's hardware, repaired, and upgraded or downgraded systems to meet client's specifications. Leased items would be restored to manufacturer's specifications and returned to the manufacturer.
Intern: Field Technician
Link Computer Corporation, Bellwood, PA 16617
July 2001 - August 2001
I troubleshot computer and network systems and also repaired equipment and systems on site as quickly and efficiently as possible.
Computer Technician
Portage Area School District, Portage, PA 15946
August 2000 - May 2004
I troubleshot, repaired, upgraded, and installed computer and network systems in the school district both during and after school hours.